2. Conclusion of Contract
2.1 Placing and Accepting Order
Products, prices of products and other information displayed on the Website are merely invitations for offers in order to invite you to place orders and purchase products. You may choose products you need from various products listed on the Website, and put the selected products into the shopping bag. When you finish shopping and click the “Submit Order and Pay” button, it is deemed that you have offered to purchase the products in the shopping bag. Please complete checkout within 30 minutes after you place the order for ordinary products, and within 10 minutes after you place the order for product of limited edition. Otherwise, we are entitled to cancel the relevant order(s) that you have placed (save for cash-on-delivery orders).
Upon receipt of your order, we will send you an email confirming our receipt of your order with details of the order. However, any such confirmation does not mean that we accept or undertake to fulfill your order.
Only when we inform you via text message, email or other means that adidas Official Site has shipped your ordered product, will it constitute our commitment and acceptance of your order, and a product purchase contract between you and us will be concluded. This means that we may refuse to accept or cancel any of your placed orders prior to our shipping notice to you without any liability.
Please note that after your placing of order, if it is confirmed by adidas Official Site that one or more of the products in your order cannot be delivered for such product(s) being out of stock or for any other reasons, we will not be able to accept and fulfill your order, and your relevant order will be cancelled. We will inform you about the availability of your ordered product as soon as we can. If you have completed checkout and relevant order is cancelled thereafter, you will receive the refund of the amount you paid for the product(s) via the same payment method that you used. Please consult Customer Service of the Website for the detailed process.
2.2 Cancellation of Order
In the following circumstances, adidas Official Site is entitled to cancel your order without any liability or compensation. If you have made payment, we will refund the amount you paid for the order via the same payment method that you used:
* Upon mutual agreement between adidas Official Site and you;
* Failure to check out within 30 minutes after placing the order for ordinary products, or within 10 minutes after placing the order for products of limited edition (save for cash-on-delivery orders), or occurrence of other payment-related problems;
* Incompleteness or obvious mistake in delivery address or information provided by you (we will proactively try to contact you to complete or correct delivery address and information or cancel the order, provided that you have provided contact details correctly; if we are unable to contact you, we have the right to cancel the order in advance);
* The quantity of products that you ordered exceeds the quantity in stock or there is any other circumstance that renders the delivery impossible;
* There is obvious mistake in respect of product information displayed on the Website or exists any other significant misunderstanding;
* Purchase by pretending to be others or misappropriating other person’s account or identity;
* There occurs force majeure event or other unpredictable circumstances beyond control of adidas Official Site that make any order unable to fulfill;
* There is any violation of legitimate rights and interests of other users, or disruption of operation of the Website, or any other inappropriate conduct as reasonably determined by adidas during your purchase of products;
* Any other circumstance that allows the cancellation of order in accordance with applicable laws and regulations.
3. Shipment and Shipping Expense
adidas Official Site will not ship your product(s) until you complete payment for your ordered product(s). Your ordered product(s) will be shipped to the delivery address specified by you in the relevant order.
Shipping Policy of the Website for more details about the method, timeframe and charges for shipment of relevant products. We will endeavor to deliver products within the estimated shipping timeframe as indicated on the Website.
If we fail to deliver the products within the estimated shipping timeframe for whatever reason, we will notify you and you may then choose to extend the shipment time, or cancel the order and be refunded with full amount that you have paid. Apart from the foregoing, you will not be entitled to any compensation.
If the products are not delivered to you at your fault, the subsequent delivery will be arranged within the timeframe as newly agreed between you and us, and we will charge you shipping fee for such subsequent delivery.
All product prices indicated on adidas Official Site are quoted in RMB and inclusive of applicable VAT (value-added tax), but exclude shipping fees.
You may choose from following payment options:
* UnionPay Card online payment
* Cash on delivery (for Members only)
If we have not received full payment, we are entitled to postpone shipment of or refuse to deliver your ordered product without incurring any liability. If payment is not completed within 30 minutes after placing order for ordinary products or within 10 minutes after placing order for products of limited edition, we have the right to cancel relevant order that you have placed (save for cash-on-delivery orders). Cash-on-delivery option is not available to some of the products (such as products of limited edition, miadidas products and products customized using personalization services).
Please note that additional wire transfer, account holding or other fees may incur as a result of agreements that may be entered into by and between you and banks, payment platforms or other organizations.
We reserve the right to limit the use of above payment options or allow using only one or more of payment options thereof.
5. Cancellation Policy
Prior to payment of your order, you may cancel the order by yourself. After payment but prior to shipment, you may log in your account and click “My Order” in “Order Information” to cancel the order. If purchase is made by using visitor’s identity, you may use “Order Tracking” to check and cancel the order if order is under the status that shipment is not yet made. Upon cancellation of your paid order, we will process the refund within 24 hours, but the actual time that the refunded amount reaches your account depends on the processing time of the banks and payment platforms.
However, please note that
certain products are subject to special cancellation rules due to special nature of the products (e.g. miadidas products and products customized using personalization services). Please refer to the relevant product and service pages or written notice of adidas for details.
6. Transfer of Ownership and Risk
The title and risks associated with products that you purchase from adidas Official Site will pass to you upon the date when relevant products are handed over to logistics companies.
7. Return Rules
You can request to return a product purchased from adidas Official Site without any reason within 7 days starting from the next date of your receipt of the product. If any product purchased from adidas Official Site has quality issue, you may request to return the product within 3 months as from the date of purchase. Please refer to the
Return Policy for detailed return rules. The
8. Privacy Statement
We respect and protect your privacy. Please refer to our
Privacy Statement in relation to the collection, use and protection of your personal information.
9. Prohibition of Purchase for Commercial Purpose
The Website only provides products to consumers who purchase products for personal or family use or for any purpose irrelevant to business or commercial purpose. The Website only sells normal quantity of products for family use. In particular, we prohibit any purchase made at adidas Official Site for purpose of resale to end consumers or any other third party.
If it comes to our notice that you are reselling products, we have the right to cancel your relevant order(s), and will no longer allow you to purchase products via your account, and we may permanently close your account at the Website.
If you are interested in purchasing products for business or commercial purpose, please contact Customer Service of the Website.
10. Ownership of Content
11. Intellectual Property
Copyrights in and to all Contents are and remain to be owned by adidas, its affiliates, its licensors and/or its content providers. Except as may be otherwise indicated in specific provisions or rules of the Website, you may view, play, print and download the Content on the Website but only for personal, informational and non-commercial purposes. You are prohibited from modifying, copying, translating, distributing, transmitting, displaying, executing, reproducing, publishing, licensing, transferring or selling any Content or producing any derivative works thereof. You are not allowed to re-use any Content of the Website without obtaining the consent of adidas in advance. In light of such provisions, it is prohibited to use any Content on any other websites or network connected computer environment. You are not allowed to remove any copyright, trademark or any other proprietary right notice on the Website. You agree not to use any data mining, robot protocol (crawler protocol), data capture or other similar methods to collect data on the Website.
In the event that you download any software (including but not limited to screensavers, smart phone applications, icons, videos and wallpapers) from the Website, adidas grants you a license to use the software, including any files, images embedded in or generated by the software, and data associated with software (collectively referred to hereinafter as “Software”). adidas does not transfer title to the Software to you. Despite that you own the medium on which the Software is installed, adidas retains full and complete title, rights and interests (including all related intellectual property rights) in and to the Software. You are prohibited from distributing, selling, decompiling, reverse engineering, disassembling or otherwise reducing the Software to a human-readable form.
All trademarks, service marks, product names and trade names (including but not limited to “any language version of the word mark of “adidas”, adidas trademarks or logos, three stripes graphics,"
", collectively referred to as “adidas Trademarks”) that are used or appear in and/or on adidas products, product packages and/or the Website, whether registered or not, shall be the exclusive and proprietary properties of adidas or its affiliates or its licensors (as the case may be), and are duly protected by applicable laws and trademark conventions. Without prior written consent of adidas, you are not allowed to use, copy, reproduce, reprint, upload, post, transmit, distribute or modify adidas Trademarks in whatever manner (including in advertising or distribution of materials pertaining to the publicity of the Website). The use of any of the adidas Trademarks on any other websites or network connected computer environment, for example, storage or reproduction of the Website or any Content of the Website in any external internet website, or creation of links, hypertexts or hyperlinks between the Website and any other internet websites, is prohibited without the express written consent of adidas in advance.
12. adiCLUB Members
When you register and create your account on the Website, you will automatically become an adiCLUB member.
When using membership account to log in and purchase products on the Website, adiCLUB members will be entitled to member services offered by adidas. Please refer to
adiCLUB Rules for details in relation to adiCLUB (including but not limited to rights and obligations of adiCLUB members).
13. Use and Termination of Account
If you use the Website and services, you shall be responsible for keeping your account and password confidential, and restricting any use or access of your computer or mobile device by third party, and you agree to be accountable for all activities that may occur in relation to your account and password.
The Website only sells products to adults who have payment ability. If you are under 18 years, please use the Website with participation of your parent or guardian.
adidas has the right to unilaterally terminate your account, restrict your access or use of the Website, or delete all or part of your User Content at any time based on any reason that adidas deems justifiable, and adidas shall not be held liable therefor. You understand and agree that some of your User Content may continue to appear on the Website or any other platforms even if your User Content is deleted or your account is terminated.
To the maximum extent permitted by law, the Website and Content are provided “as is”, adidas makes no and disclaims all kinds of representations, warranties or guarantees, whether express or implied, including but not limited to any implied warranty and guarantee in terms of quality, fitness for a particular purpose and non-infringement. Information contained in the Website is for general information only and does not constitute any advice.
adidas does not warrant or indicate that the information and/or program contained in the Website are accurate, complete or update-to-date, or that any defect of the Website will be corrected, or that the Website or the server hosting the Website and services is free of viruses or any other harmful components. In addition, adidas will not provide any IT infrastructure or internet connections. Thus adidas cannot warrant or guarantee that the Website will be uninterrupted or free of error. adidas makes no and disclaims all warranties and representations as to the correctness, accuracy, appropriateness, usefulness, timeliness, reliability or other aspect of the Content when you are using the Content of the Website, in each case to the maximum extent permitted by applicable law. You understand and agree that you will bear the risks when downloading or otherwise obtaining the Content of the Website, and you will be fully responsible for any data loss or any other similar losses or damages to your mobile device, computer system or other devices as a result of your access to the Website.
The Website may contain some features for promoting physical activities. Please consider the risks associated therewith and consulting medical professionals before participating in any of such physical activities. We are not liable for any injury or damage which you may suffer from use or non-use of any features of the Website.
adidas reserves its rights to suspend or cancel the entire Website or any part thereof at any time without providing any notice or incurring any liability.
Nothing contained in this clause will affect your fundamental statutory rights as a consumer.
16. Limitation of Liability
17. Links to Third Parties
18. Prohibition of Misuse of the Website
19. User Content
The opinions, comments, reviews, artworks, graphics, photographs, links, questions, suggestions, information, data, audios, videos and other materials that you or other users of the Website post to the Website or transmit using the Website (hereinafter referred to as “User Content”) will all be deemed non-confidential and non-proprietary. Accordingly, adidas shall have the non-exclusive, royalty-free right and license to use, copy, distribute and disclose to third parties any User Content for any purpose in any medium and throughout the world. You acknowledge and agree that adidas only acts as a passive conduit for the distribution of the User Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Content. adidas will not continuously monitor the User Content published by you or moderate for you and other users, nor shall adidas be under an obligation to do so. Without limit to the generality of the foregoing, you acknowledge and agree that any opinions, comments, reviews, suggestions and other information expressed or included in any User Content do not represent the view and position of adidas. Any use by you of the User Content is entirely at your own risk. You represent and warrant that any User Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or moral rights, and does not contain any defamatory or disparaging statements.
Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated in the above paragraph.
You agree to indemnify, defend and hold adidas or its affiliates harmless from and against all actions, claims, losses, liabilities, expenses and damages suffered or borne by adidas or its affiliates arising from any User Content posted or transmitted by you or your use of the Website or the Content.
20. Unsolicited Materials
It is adidas’ policy to not review or accept any unsolicited submissions of ideas, inventions, designs and/or other materials related to adidas business (including without limitation footwear, apparel, sporting goods and services) whether consisting of texts, images, sounds, software, information or otherwise from any persons external to adidas. Please do not post any such materials on the Website or send such materials to adidas by e-mail or otherwise.
21. How to Contact Us
Privacy Statement, Shipping Policy, Return Policy, as well as terms and conditions relating to specific products or services) shall come into force upon announcement of the same on the Website. If you continue to use the Website after effectiveness of the amendments, you are deemed to have fully accepted these amendments.
24. Applicable Law and Jurisdiction